Monday, May 9, 2011

Too Funny

I like a good joke, but I would much rather hear about real people.  There is no animal funnier than the human being.  This was sent by emails.  It is actual call center conversations!  Keep that in mind as you read.

Customer:  I've been calling 700-1000 for two days and can't get through; can you help me?
Operator:  Where did you get that number, sir?
Customer:  It's on the door of your business.
Operator:  Sir, those are the hours that we are open.


From Samsung Electronics
Caller:  Can you give me the telephone number for Jack?
Operator:  I'm sorry sir, I don't understand who you are talking about.
Caller:  On page 1, section 5 of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning.  Now, can you give me the number for Jack?
Operator:  I think it means the telephone plug on the wall.


From RAC Motoring Services
Caller:  Does your European Breakdown Policy cover me when I am traveling in Australia?
Operator:  Does the policy name give you a clue?


Computer Customer Service
Tech Support:  I need you to right-click on the Open Desktop.
Customer:  OK
Tech Support:  Did you get a pop-up menu?
Customer:  No
Tech Support:  OK, Right-click again.  Do you see a pop-up menu?
Customer:  No
Tech Support:  OK, sir, Can you tell me what you have done up until this point?
Customer:  Sure.  You told me to write 'click' and I wrote 'click'.

Tech Support:  OK.  At the bottom left hand side of your screen, can you see the "OK" button displayed?
Customer:  Wow! How can you see my screen from there?
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